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Post by aradiadiane on Oct 22, 2017 20:36:34 GMT -5
In August, Rylan ordered a gryph and a dragon from me. They were delivered and the member stated in a PM that they had been received. Yesterday (Oct 22nd) I received a warning from PayPal that the transaction was not authorized. I have sent PayPal tscreenshots of our messages, and will update this thread when I have more information.
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Post by Stormslegacy on Oct 24, 2017 10:02:26 GMT -5
Paging Oliver (Rylan) can you please fix this? You are also using one of the gryphs in a breeding so surely you would have received them. We cannot allow you to continue using the trade forum unless you fix it.
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Post by Oliver (Rylan) on Oct 30, 2017 11:25:41 GMT -5
Ah jeez, yeah I'll try to fix that. I'm probably gonna have to make a new PayPal if the payment didn't go through
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Post by Oliver (Rylan) on Oct 30, 2017 11:28:23 GMT -5
By 'not authorized', you mean it didn't go through, right? So I just need to resend the payment, or..? On my end it did say it went through, but considering soon after I had to remove the credit card from the PayPal, it makes sense that something might've gone wrong.
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Post by Oliver (Rylan) on Oct 30, 2017 17:27:27 GMT -5
I just went and checked, the money should've sent?? It doesn't say there were any issues on my end, so I'm not entirely sure what went wrong. It also might be a day or two before I can fix it, because I don't quite have a card on the account right now anymore. That may or may not have been what got messed up was when the card got taken off the account, though the purchase was a month before that (or so,) but yeah I'll get that fixed ASAP
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Post by Oliver (Rylan) on Oct 30, 2017 17:30:16 GMT -5
OH, JEEZ IM REALLY SORRY I FOUND THE PROBLEM! When we were going through the mess of 'my account got all jacked up and someone else bought stuff' the $40 to you got listed under a purchase I didn't make, so paypal revoked it. They were supposed to undo that, but I guess they didn't. I'll call them (I guess? Thats how that works, right?) and get it fixed. Seriously I'm really sorry, didn't mean for that to happen.
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Post by aradiadiane on Oct 30, 2017 21:02:27 GMT -5
Hi, Rylan.
The payment in August went through without any initial problems. However, your financial institution (whichever bank or card is attached to your PayPal account) reported that the charge was not authorized. It's the same thing that happens if you steal someone's card and use it to buy gas or a vacation or something. So you need to contact PayPal and fix this. It's really causing some problems for me.
Thanks, AradiaDiane
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Post by Stormslegacy on Oct 31, 2017 9:30:20 GMT -5
You can also just resend the initial payment, which may be the less painful option.
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Post by aradiadiane on Nov 3, 2017 21:11:27 GMT -5
Still waiting on a response, either here or through PayPal.
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Post by Oliver (Rylan) on Nov 8, 2017 18:04:25 GMT -5
Ah jeez still really really sorry I haven't been able to fix the issue with PayPal yet, as I'm still having troubles with credit card stuff, but I swear I'll get it fixed soon
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Post by flicka on Nov 8, 2017 19:20:03 GMT -5
Ah jeez still really really sorry I haven't been able to fix the issue with PayPal yet, as I'm still having troubles with credit card stuff, but I swear I'll get it fixed soon You'll wanna get these settled instead of waiting, as it looks bad for you. When people see stuff like this, they're less likely to trust you with pickups, breed representatives, etc.
Also, A tid bit of advice; If it HAS to wait ALWAYS be reachable, give constant updates as it shows you really care and are equally upset/frustrated with the turn of events.
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Post by Oliver (Rylan) on Nov 17, 2017 16:51:03 GMT -5
Hey I believe I fixed the issue, let me know if the money actually sent?
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Post by Stormslegacy on Nov 18, 2017 20:11:24 GMT -5
I heard from Aradia that it went through =)
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Post by Oliver (Rylan) on Nov 19, 2017 9:31:07 GMT -5
Oh okay, good! I'm really sorry about that and how long it took though
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Post by aradiadiane on Nov 21, 2017 13:31:23 GMT -5
Sorry I didn't get back on the forum sooner. Rylan's re-payment went through. Thank you!!
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